Experience solutions for the connected enterprise.
As companies leverage more mature capabilities to enhance service delivery, we help them enable innovation, reimagine their processes, and discover new frontiers to bring experiences to life through BorderlessCX™ advisory and outsourcing solutions.
Our model enables companies to be agile, creating an always-on innovation and growth engine for CX-centric products and services.
Global talent. Unmatched excellence. Anytime, anywhere.
Our network-based model brings deep industry expertise, technology know-how, a holistic vision, and a practical approach that expand your capabilities.
BorderlessCX™ harnesses the collective power of a network of innovators, technologists, and industry leaders to create impactful value.
Partnering with GigCX Talent, the world’s first fractional workforce advisory, we help you navigate current market challenges and all talent possibilities to a scaled implementation that fits your needs – anytime, anywhere.
“Customer experience has become mainstream, saturating the market with sameness. The next frontier is transforming how we deliver those experiences.”
Athina Karahogiti, Founder & CEO at BorderlessCX™.
Rewiring operational value with a flexible, dynamic, and fractional workforce.
In times of disruption, strong strategic partners build resilience and become true innovators when it matters most.
With GigCX Talent, we are redefining operational value through innovative fractional workforce solutions and a cutting-edge delivery model.
Foster a dynamic and flexible approach with an on-demand talent network of over 300,000 brand ambassadors worldwide, ready to work whenever needed.
Discover What’s Trending: Unlocking the ‘HOW’ Behind Every ‘WOW’ Series.
Explore our first release on ‘HOW Behind Every WOW’ series with the status of AI in the CX Industry!
Our Founder and CEO, Athina, recently had a conversation with Global CX and Marketing Expert, Gesner Filoso, and we have consolidated the key topics into a insightful and easy to read paper.
This document provides key insights into how leading CX companies are leveraging AI to enhance operations and streamline processes, highlighting both their mistakes and best practices.
FAQs
“We aim to act as a bridge that spans diverse ideas, languages, and cultures, giving you the answers you need to create meaningful customer experiences.”
As much as customer experience has become mainstream, the market is now oversaturated with sameness. Businesses require new solutions, but they cannot seek them individually.
In this context, BorderlessCX™ is not just a trademark to us; it represents our vision to disrupt paradigms, redefine the CX industry, and bring new forms of services, products, and experiences to life.
Our network-based model was founded on the philosophy of breaking down boundaries and linking people, ideas, and opportunities for success, regardless of where they are. Hopefully, we meet on this path, and connected, we can thrive.
Athina Karahogiti
Founder & CEO
BorderlessCX™